Getting paid is hard work
We chase your customers for payment so you don’t have to
Recover outstanding payments and get cash in your account fast, with Australia’s #1 Outsourced Accounts Receivable management solution.
"PaidFirst transformed our cash flow. They’re relentless yet professional, keeping our invoices top priority while maintaining great customer relationships. The weekly updates are gold—if you want to get paid, they’re the team you need."
Mark Taylor
Skyspan Australia
How It Works
A Simple 3 Step Process
01
We connect systems and set communication preferences
Easy system integration
Our platform (powered by Ezycollect) integrates directly with all major accounting software for a seamless experience.
Customised communication.
We set communication preferences to match your brand voice. We ensure consistent and professional interactions with your customers.
We follow up via email, SMS and calls for payment
02
Email and SMS
We use email and SMS to remind customers of upcoming payments, overdue payments and to prompt immediate action.
Direct phone calls
We make calls to your customers to secure prompt payments, we ensure that all outstanding invoices are professionally and persistently followed up until paid.
03
We handle payments, disputes and reporting
Secure online payments
Our team can assist customers to pay online or over the phone using a secure platform that pays directly to your account.
Transparent and solutions focused
We provide weekly progress reports and immediately escalate any disputes in order to assist with their resolution.
We integrate with your system, follow up through multiple channels, and ensure timely payments, keeping you updated with regular reports
Numbers that Matter
Our results speak for themselves
53%
Improvement in cashflow
19
Reduction in days taken to pay
98.8%
Invoice payment rate
Why Choose Us
The PaidFirst Difference
Fully Integrated
It looks and feels like we’re part of your team.
Local Expertise
Our team are experienced receivables experts based here in Australia.
Fixed Fee
No hidden fees, commissions or charges. Fixed monthly fee with no lock in contracts.
Professional Approach
We’re firm and persistent, but focused on maintaining great relationships.
Solutions Focused
We manage disputes and escalate accordingly.
Payment as Priority
If a customer can pay right now, we can process it securely to your account.
PaidFirst simplifies collections with expert solutions, ensuring faster payments and reduced stress. Trust us to manage receivables seamlessly.
Start your journey now
Ready to turn unpaid invoices into cash? Contact us today and streamline your receivables process!